Replacement Cutting Shaft – T&C

 1. Replacement Shaft Included One replacement cutting shaft is included free of charge (FOC) as part of the agreed purchase. 

 2. Timing of Supply The replacement cutting shaft is not supplied with the machine at the time of delivery. It will be provided when the original cutting shaft requires replacement. 

 3. 12-Month Guarantee The original cutting shaft is covered by a 12-month guarantee, subject to ShredPack UK’s standard warranty terms and conditions. The replacement shaft is intended to be used when the original shaft requires replacement after the applicable guarantee period. 

 4. Requesting the Replacement When the replacement shaft is required, the customer must contact ShredPack UK. We will then arrange for the replacement shaft to be supplied and, if requested, installed by our engineer. 

 5. Engineer Installation Charge The replacement cutting shaft is provided FOC. An £80.00 installation charge will apply for an engineer to fit the replacement shaft. 

 6. Replacement Shaft Only The FOC replacement applies to one cutting shaft only and does not include additional replacement parts, servicing, travel or other costs unless specifically agreed in writing. 

 7. No Cash or Credit Alternative The replacement shaft cannot be exchanged for cash, credit, discount or any other alternative. 

 8. Machine Specific The replacement shaft is supplied specifically for the machine covered by this agreement and cannot be transferred to another machine. 

 9. Customer Responsibility The customer is responsible for operating and maintaining the machine in accordance with ShredPack UK’s operating and maintenance instructions. Damage resulting from misuse, incorrect operation, unauthorised modifications or other circumstances outside the warranty terms may not be covered. 

 10. Agreement These terms form part of the purchase agreement and should be retained by the customer for future reference when the replacement cutting shaft is required. 

 Mklak Global UK Ltd, Trading as ShredPack, 12 Brindley Close, Daventry Northamptonshire, NN11 8RP